Privacy Policy
Your privacy matters to us. Learn how fbb77 handles your personal information with transparency and care.
Introduction
Welcome to fbb77, Bangladesh's trusted online casino and sports betting platform. At fbb77, we are committed to protecting the privacy and personal data of every player who visits and uses our platform. This Privacy Policy explains in clear, honest terms what information we collect, why we collect it, how we use it, and the rights you have over your data.
By accessing or using the fbb77 platform — including our website, mobile experience, casino games, cricket betting, slots, and all related services — you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform immediately.
Information We Collect
fbb77 collects personal information that is necessary to provide you with a complete, secure, and enjoyable betting and gaming experience. The types of information we may collect include:
- Identification data: full name, date of birth, gender, nationality, and a valid government-issued ID number for account verification purposes.
- Contact information: email address, phone number, and residential address (city, district, division — e.g. Dhaka, Chittagong, Sylhet, Khulna).
- Account credentials: username and encrypted password used to access your fbb77 account.
- Financial data: transaction history, deposit and withdrawal amounts, payment method references (e.g. bKash wallet number, Nagad account, Rocket number) — raw payment credentials are not stored.
- Technical data: IP address, device type, browser type and version, operating system, session duration, pages visited, and referring URLs collected automatically when you access our platform.
- Gameplay data: game history, bet amounts, win/loss records, tournament participation, and sports betting selections such as BPL cricket matches or football fixtures.
We collect this information directly from you during registration, account use, and support interactions, as well as automatically through cookies and similar tracking technologies described later in this policy.
How We Use Your Information
fbb77 uses the personal data we collect for clearly defined, lawful purposes. We will not use your information for any purpose that is incompatible with the reasons for which it was originally collected. Specific uses include:
- Account management: creating and maintaining your fbb77 player account, verifying your identity, and managing account security including password resets and two-factor authentication.
- Payment processing: facilitating deposits and withdrawals through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported Bangladeshi payment methods, and maintaining accurate transaction records.
- Customer support: responding to your queries, complaints, and service requests in a timely and effective manner, and maintaining records of our communications with you.
- Personalization and improvement: tailoring your game recommendations, sports betting options, and promotional offers based on your activity and preferences, and continuously improving the fbb77 platform based on usage analytics.
- Legal compliance and fraud prevention: detecting and preventing fraudulent activity, money laundering, and other illegal conduct, and complying with applicable laws, regulatory requirements, and court orders.
- Marketing communications: sending you relevant promotional messages, bonus offers, and tournament announcements — subject always to your explicit consent, with the option to unsubscribe at any time.
Data Sharing & Disclosure
fbb77 does not sell, trade, or rent your personal data to third parties. We may share your information only in limited, necessary circumstances, and only with parties who are contractually bound to protect it. These circumstances include:
- Service providers: trusted third-party vendors who assist us in operating our platform — such as payment processors for bKash and Nagad transactions, cloud hosting providers, and fraud detection specialists — under strict confidentiality agreements.
- Game providers: licensed game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymized or pseudonymized session data necessary to deliver their games and ensure fair play certification.
- Legal and regulatory authorities: where we are required by law, court order, or legitimate regulatory request to disclose information, fbb77 will cooperate fully while protecting your rights to the maximum extent permitted.
- Business transfers: in the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity, subject to the same level of data protection obligations described in this policy.
In every case, fbb77 limits the information shared to only what is strictly necessary for the stated purpose, and we require all recipients to implement appropriate technical and organizational safeguards.
Cookies & Tracking Technologies
fbb77 uses cookies — small text files stored on your device — and similar tracking technologies (such as web beacons and local storage) to provide a faster, more personalized experience. Cookies allow us to remember your login session, language preferences, and game history so you don't have to re-enter this information every visit.
We use the following categories of cookies: (1) Essential cookies — required for the platform to function correctly, including session management and security tokens; (2) Functional cookies — remember your preferences to enhance your experience; (3) Analytics cookies — help us understand how users interact with fbb77 so we can improve performance and content; (4) Marketing cookies — used to deliver relevant promotional content about fbb77 bonuses, cricket betting offers, and casino promotions based on your browsing activity.
Data Security
The security of your personal data is a top priority at fbb77. We employ a comprehensive range of technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive information at rest, strict access controls limiting staff access to personal data on a need-to-know basis, regular security audits and vulnerability assessments, and multi-factor authentication options for player accounts.
While fbb77 implements best-in-class security practices, no system connected to the internet can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, we will notify you promptly and take all reasonable steps to limit the impact and prevent recurrence.
Data Retention
fbb77 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulatory obligations. Specifically, account data is retained for the duration of your active account plus a reasonable period thereafter to address any disputes, legal claims, or audit requirements. Financial transaction records are retained for the minimum period required under applicable financial regulations. Where data is no longer required, we securely delete or anonymize it.
You may request the deletion of your fbb77 account and associated personal data at any time by contacting our support team. Please note that certain data may need to be retained to comply with legal obligations even after an account closure request.
Your Rights Over Your Data
As a user of fbb77, you have meaningful rights over your personal data. We are committed to honoring these rights and making it straightforward for you to exercise them. Your rights include:
- Right of access: you may request a copy of the personal data fbb77 holds about you at any time, free of charge.
- Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it promptly.
- Right to erasure: you may request the deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to any overriding legal retention requirements.
- Right to object: you have the right to object to our processing of your personal data for direct marketing purposes at any time, and we will cease that processing upon receipt of your objection.
- Right to data portability: where technically feasible, you may request that we provide your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service provider.
To exercise any of these rights, please contact our support team at [email protected] with your account details and a clear description of your request. We aim to respond to all data rights requests within 30 days of receipt.
Third-Party Links
The fbb77 platform may reference or feature content from trusted third-party game providers and payment partners. However, fbb77 is not responsible for the privacy practices of external entities. We encourage you to review the privacy policies of any third-party services you interact with independently of the fbb77 platform. Our Privacy Policy applies solely to data collected and processed directly by fbb77.
Children's Privacy & Age Restriction
fbb77 is strictly an adult platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal data from individuals under the age of 21. If you are under 21, you are not permitted to use fbb77 under any circumstances.
Changes to This Privacy Policy
fbb77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. When material changes are made, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or a prominent notice on the platform.
We encourage you to review this Privacy Policy periodically to stay informed about how fbb77 protects your information. Your continued use of the fbb77 platform following the posting of any changes constitutes your acceptance of those changes.